Service availability
This page lists the jurisdictions and industries where the platform is currently unavailable or restricted.
Prohibited jurisdictions
The platform cannot support customers in these jurisdictions because of economic sanctions, export controls, and regulatory restrictions imposed by global authorities, including the U.S. Treasury's Office of Foreign Assets Control (OFAC) and other international bodies.
Neither your organization nor any of its ultimate beneficial owners may be domiciled in these countries. End customers are subject to the same restriction, and for business end customers it extends to their ultimate beneficial owners as well. No payments may be sent to or received from these countries.
- Afghanistan
- Belarus
- Central African Republic
- Cuba
- Democratic Republic of Congo
- Guinea
- Iran
- Iraq
- Lebanon
- Liberia
- Libya
- Mali
- Myanmar
- North Korea
- Republic of Congo
- Russia
- Saudi Arabia
- Somalia
- South Sudan
- Sudan
- Syria
- Ukraine
- Venezuela
- Yemen
Restricted jurisdictions
Customers in these jurisdictions are reviewed case by case. Customers whose country and business profile fall outside defined risk parameters cannot be onboarded.
- Albania
- Algeria
- Angola
- Bangladesh
- Barbados
- Bolivia
- Bulgaria
- Cameroon
- Cayman Islands
- China
- Eritrea
- Ethiopia
- Gibraltar
- Haiti
- Jamaica
- Jordan
- Kenya
- Kosovo
- Kuwait
- Lao PDR
- Monaco
- Morocco
- Namibia
- Nepal
- Nicaragua
- Niger
- Nigeria
- North Macedonia
- Pakistan
- Papua New Guinea
- Philippines
- Qatar
- South Africa
- Uganda
- Vietnam
- Virgin Islands
- West Bank
- Zimbabwe
Prohibited industries
The platform cannot be used by customers operating in these industries under any circumstances, regardless of the jurisdiction they operate in.
- Check cashing
- Collections agencies
- Counterfeit or unauthorized goods
- Drugs and drug paraphernalia, including pseudo-pharmaceuticals
- Fraud
- Intellectual property infringement
- Multi-level marketing
- Substances designed to mimic illegal drugs
- Unfair, predatory, or deceptive practices
- Undisclosed money services
- Undisclosed money transmission
- Unlawful gambling
- Unlawful or abusive activity
- Unlicensed third-party money transmission
- Weapons and firearms
Restricted industries
Customers operating in these industries may be supported, subject to additional due diligence. Customers whose business profile falls outside defined risk parameters cannot be onboarded.
- Adult content
- Bail bonds
- Digital asset exchange
- Gambling
- Holding of client funds, such as escrow
- Investment or credit services
- Investment services
- Lending or banking
- Marijuana or related services
- Money services, such as check cashing, gift cards, ATMs, and remittances
- Operation of foreign exchange, virtual currency brokerage, or OTC
- Pharmaceuticals
- Precious metals and gems
- Safe deposit box rentals
- Third-party payment processing
- Tobacco or nicotine products